In "The ABC's of Building an Agency," and Scott will cover the fundamentals of building a strong agency business and knowledge that only comes with experience over a decades-long insurance career. 

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Key points covered include:

  • Steve Cannon covers the fundamentals of building a strong agency business.
  • Scott shares insight that only comes with experience over a decades-long insurance career.
  • Scott also presents on "Outgoing – Onboarding Customer Calls," covering how to improve your customers' experience (and your overall customer retention rate) by creating a strong onboarding process.

Who should watch? Anyone who works in the insurance industry, including:

  • New insurance agents
  • Veteran agents
  • Producers and agency team members

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