Now more than ever, staying connected with consumers, teammates and colleagues is beyond important whether it is in person or digitally. In this keynote, Greg takes a look at some common applications and misapplications of “The 93% Rule” in personal and professional interaction.
Studies have shown that when others listen to us, only 7% of what they “hear” is words. That means that “93%” of what they “listen” to is our tone of voice and body language. “The 93% Rule” is a message that everyone should “hear” and “listen” to. Understanding the power of tone, voice, and body language will help you better understand what people really connect to. Listen to Greg's engaging kick off of the exciting day.
Who should watch? Anyone who works in the insurance industry, including:
- New insurance agents
- Veteran agents
- Producers and agency team members
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