There is so much opportunity in our everyday inbound service calls! Role Play at the Olson Agency can safely say that if their process is followed, you will start turning service calls into sales calls.

Payments, add cars, change cars, address changes, many agencies think of those as time-consuming, but Jeremy's team turns these all into sales every day, and you can too! 

For over 20 years Jeremy has been a very "in the trenches" agency owner, he loves talking to customers! Role Play at the Olson Agency has tracked his results from the beginning, and can safely say that if this process is followed, you will start turning these calls into opportunities to better protect your customers immediately.


Who should watch? Anyone who works in the insurance industry, including:

  • New insurance agents
  • Veteran agents
  • Producers and agency team members


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