---
title: Scott Grates Webinar | EverQuote Pro
description: "Scott’s presentation covers 3 x areas to help improve your agency’s overall sales results: agency optimization, WINNING your day, and the power of story."
image: https://go.everquote.com/hubfs/download-1.jpg
---

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# Webinar: “Emotional Intelligence and Insurance Sales: How to Sell More Policies Without Actually Selling” (hosted by Chandler Hahn)

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## Watch multiple award winning captive agent Scott Grates in this joint webinar presentation. Scott will cover 3 x areas to help improve your agency’s overall sales results:

- **Agency Optimization****:**
  
    - How to make ALL conversations – “sales” OR “service” – opportunities to uncover additional needs
    - How to seamlessly pivot from transactional to meaningful
  
  **WINNING your day****:**
  
    - Identifying your “BIG 3” when it comes to areas of focus
    - Utilizing the “Triple D Approach” (Do it, Delegate it, Decline it)
    - Creating an Essential List of actions and activities for tomorrow before you leave tonight
    - Clearly define what a WINNING day looks like so you can keep score and create personal accountability
  
  **The Power of Story****:**
  
    - Bringing our products to life with the use of story…making the invisible, visible
    - How to create an emotional link to a product that is not “sexy”
    - Utilizing a storyboard framework to guide prospects & customers
- ![download-1](https://go.everquote.com/hs-fs/hubfs/download-1.jpg?width=144&name=download-1.jpg)

**Who should watch? Anyone who works in the insurance industry, including:**

- New insurance agents
- Veteran agents
- Producers and agency team members

 

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